What Dubai gets right about innovation
07:18I've
just returned from a trip to Dubai to speak at an innovation conference there.
This is my third trip to Dubai, and I come away consistently amazed at what the
people and the government are doing in Dubai. When I return to the States
people ask me what Dubai is like. I joking tell them that I was visiting the
future.
In
my three visits to Dubai, spanning only a couple of years, the development and
progress has been really quite astonishing. I've had the good fortune to lead
innovation programs and workshops in a wide range of countries and regions, from
Western Europe to South Africa to South America and in many locations in Asia.
There's no other place moving as quickly and with such purpose as Dubai.
In
our event we heard stories about the decisions taken to place Dubai on the
innovation map, where the sheikh asked his people to visit Singapore and Hong
Kong, places with few natural resources that were thriving. These insights were
brought back to Dubai and I think have accelerated the growth of the region and
the city.
Innovation
attributes/factors
Dubai
has a number of factors that help it move quickly, including the fact that they
started from a relatively basic standard of living and moved quickly to become a
world class city. Moving quickly is easier if you have less invested
infrastructure. In a recent article for Popular Science, one of
the ministers leading the transition talks about the dirt roads he grew up with,
which are now 8 lane highways. Starting from a very humble base, Dubai has
moved quickly to develop its air transportation (Emirates), its port, tourism,
health care and other economic factors. We will watch to see if Dubai can
maintain speed and nimbleness as it grows and matures.
Dubai
also benefits by being new and small. It is still a
relatively small city-state and as such is relatively
nimble. It has the ability to test and experiment with ideas, governance
and technology at a pace that few other larger countries can manage. As long as
it keeps this nimbleness and flexibility, it will remain an innovator. Good
examples of experiments and concepts are drones for personal transportation, a
potential hyperloop and massive solar investments.
Dubai
also benefits from its location. It sits near a significant
amount of oil, much of which is transported through the Gulf, right by its front
door. Dubai and the middle east are also the half way point between Western
Europe and India/China, making Dubai a natural transportation hub. And we won't
even mention its proximity to Africa, which when it develops will simply mean
more transportation and logistics opportunities for Dubai.
Dubai
benefits from two other attributes as well. It has a forward
thinking ruler, who has the ability to quickly implement his
vision. This forward-thinking trickles down throughout the population. Everyone
seems infected by this vision and wants to know what's next. There's a real
sense of possibility, of seeking to overcome obstacles.
The sense of energy and optimism is
pervasive.
Lastly,
one of the factors that drives innovation in Dubai is a sense
of openness, inclusion and tolerance. I asked several of
the conference attendees what they thought Dubai was doing well, and to a person
they all mentioned engaging people of different perspectives, openness to new
ideas and tolerance of different people, nationalities and ideas. To quote the
Popular Science article, "the sense of mutual tolerance is palpable, almost
joyful". Many innovation commentators have noted that innovation thrives when
diverse ideas and people interact in a place that can implement and accelerate
them. Could Dubai model itself after Venice in the Renaissance?
Why
these factors matter
These
factors - tolerance, engagement, optimism, nimbleness, speed, location - all
matter for innovation. Tolerance and engagement mean that the best ideas will
be considered, regardless of their source. Optimism is vital for innovation,
because new ideas are constantly failing, and that may become an opportunity for
risk avoidance and pessimism. I was surprised when one speaker at the
conference talked about an idea failing and his company starting again. What
was surprising was the fact that the attendees applauded him for failing and
trying again.
The
government has a very forward looking posture and encourages experimentation.
It's organization and structure will reinforce nimbleness and speed as long as
these factors remain top of mind. Additionally, the government has demonstrated
that it will fund trials and experiments that solve key challenges. Solar farms
and desalination programs are underway.
You
may think of Dubai as a place for tourism, or to see the tallest building, or to
ski indoors on a 100 degree day, and you'd be right. But don't miss what they
are doing to build an experimental platform for innovation as a city-state. The
whole city and government are moving quickly and it will bear watching to see
what's next.
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