What autonomous cars tell us about the future of innovation
07:30May
you live in interesting times. This is supposedly an ancient Chinese saying,
replete with both opportunity and a veiled threat. Interesting times can
introduce great new innovations but can also inaugurate great conflicts.
Nowhere is this more evident than the evolving phenomena of autonomous
vehicles.
Innovators
across the globe, from the large (Amazon, Google) to the small are all working
on autonomous vehicles. Futurists are already predicting the demise of the long
distance truck driver, whose job will be eliminated momentarily by autonomous
trucks spanning long distances. Soon, we are promised, we'll commute to work
reading our morning papers - except there won't be papers - while the autonomous
vehicle takes us efficiently and safely on our way.
If
you are reading a hint of sarcasm in the above scenario, you are right. We are
reliving all of the hype about electric vehicles, circa 1991, when California
demanded that 5% of all cars would be zero emission vehicles within 5 years.
They may reach that threshold in 2020. The promise and excitement of technology
often ignores significant barriers to adoption.
Technology
is the answer not the problem.
Thanks
to Moore's Law and other advances in technology, we know that the bulky,
unwieldy stuff welded onto prototype autonomous vehicles will be miniaturized
and made more robust. This will take time but it will happen if the markets are
there. The costs which are a bit prohibitive today will also fall. The
combinations of big data, real time analytics, sensors, on board processing, all
linked to a very responsive processor connected to the engine and drive train
will provide a safe and simple journey. The technology won't be the problem.
But just like the electric vehicle, we'll discover the real barriers to
innovation: invested infrastructure, risk and regulation.
Invested
Infrastructure
One
of the items that slowed the adoption of the electric vehicle was the ubiquitous
gas station. When you have to carefully plan your trips to swing by electric
charging stations, the overhead associated with driving an electric vehicle can
be a bit overwhelming. As battery lives improve and more charging stations are
developed, driving an electric vehicle will be more predictable. But we still
face the challenge of deeply invested infrastructure that does not fully support
electric vehicles. And this is a dilemma that innovators always face - they
must work within the existing infrastructure and compatibility or disrupt it.
And if they disrupt it they better have a fully operational highly capable
alternative ready to go for the masses. That was easier for Jobs and iTunes
than it will be for fueling cars.
The
invested infrastructure favors human drivers who are somewhat unpredictable, who
must stop or yield at intersections. The infrastructure favors drivers because
we have significant investments in parking lots - where stupid cars wait on
their drivers. Autonomous cars don't require close in parking lots, because
they can drive themselves or do other chores rather than sit in the lot.
Existing investments could become catastrophically obsolete when cars are
smarter - this means some interests gain, while others stand to lose
dramatically.
Risk
The
organizations most likely to block rapid adoption of autonomous vehicles are the
insurance companies. We know what human drivers are likely to do in a car based
on decades of historical data. We know the frequency of accidents, the cost of
those accidents and so forth. With an autonomous vehicle there are several
challenges. First, where's the past data to build models on? We don't have a
lot of historical data so estimating and pricing will be difficult. Second, who
is responsible for an accident? The vehicle, or a subsystem, like the
navigation or data processor or the sensors? Is there joint and several
liability? Third, what are the rules? Will the population revolt if autonomous
cars (which are in fact robots) accidentally take a human life, ignoring Arthur
Clarke's three Robotic laws? Risk is a terrible thing for insurance companies,
and until they can quantify and validate the risk associated with autonomous
vehicles they won't create insurance at comparable prices to cars with drivers.
No insurance, no autonomous vehicles.
Regulation
So,
here's a question. Suppose you are driving in Silicon Valley in your autonomous
vehicle and you are crossing political boundaries - say you are driving from
Palo Alto, where autonomous vehicles have been approved, and you cross over into
San Francisco or some other municipality where autonomous vehicles aren't
approved. Given the Byzantine number of local, regional, state and federal
regulations and approval bodies, you may never be able to leave your local
municipality in an autonomous vehicle. Existing regulation is often a barrier
to any radically new innovation, and it will be with the autonomous vehicle.
Until all the municipalities agree or California and other states provide
uniform regulations for autonomous vehicles, they are interesting museum
pieces.
Regulations
will have to change, and when regulations change there are winners and losers.
The organizations and companies that think they have something to lose - bus
drivers, truck drivers, delivery people, etc - will put pressure on their
representatives to slow or stall new regulation.
Finally,
what does the innovation force to occur
In
reality, there's one other barrier to innovation that the autonomous vehicle
signals - the required changes once the innovation is accepted. In reality,
once a few autonomous vehicles are on the road, we'd all be a lot safer, more
than likely, if all the cars were autonomous. This would lower unpredictable
driving and reduce accidents. But that means than one can't be a little
pregnant. Either there are no autonomous vehicles or they all are.
Innovations, once accepted, often cause secondary and tertiary effects, and this
is another reason there is resistance to innovation. People can't always voice
their concerns but innately they know that new technologies have knock on
effects, and therefore they resist new innovations because of the unknown and
unexpected consequences.
The
knock on effects are both knowable and unknowable with autonomous cars. Some
scientists have speculated that autonomous cars could reduce the need for stop
lights, because the cars and algorithms could sequence cars more effectively.
But this sequencing and hive mentality also suggests that a simple glitch or a
hack could disable thousands of vehicles simultaneously. Imagine a huge fleet
of autonomous vehicles hit with a "WannaCry" like virus that shuts them all down
with no warning. Innovation offers great benefits but also secondary and
tertiary knock on effects that must be understood, especially when human life is
at stake.
What
this means, generally
The
autonomous car has a lot of promise, but some peril as well. As an innovation,
it is a good example of the factors that will block or become barriers for
innovation. Risk, especially when someone else bears the cost (like insurers)
will always be a barrier to adopting new innovations. Regulations will be as
well. The more disruptive the innovation, the more it will upend existing
infrastructure and that will cause significant grief to a large portion of the
population. As innovators we must recognize that the value and benefit of an
innovation must be measured in proportion to its impact on existing
infrastructure, risk and regulation, because these factors can delay adoption.
We must also understand the secondary and tertiary effects of innovation, to
understand potential barriers or resistance from those who will "lose" if the
new innovation is adopted.
Some
innovations, Facebook as an example, didn't encounter many of these issues.
There were few existing examples except printed facebooks at colleges. There
are few regulatory issues and little knock on effects. However, when you
innovate in a space where there is a lot of history - over 100 years of
automotive usage - then you're going to encounter resistance from those who have
a stake in the status quo, and from regulation that exists to manage and sustain
the existing way of life. This should lead to a conclusion: when you choose
your targets and opportunities to innovate, choose carefully, because some
innovation opportunities are much easier to realize than others.
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