Innovation Evolution
06:46I
was asked recently to speak about innovation in
a webinar and at a live conference. These requests
left me in a somewhat reflective mood. When I'm asked to speak I want to
provide the audience with valuable, useful insight, and that often requires
ensuring a shared foundation before taking the audience where I think innovation
is likely headed. In my thinking for these two programs, I've developed a five
step evolution for innovation in most organizations.
With
tongue firmly planted in cheek I'll relate these evolutionary steps to famous
Hollywood productions. Perhaps you'll recognize your organization in one of
these phases. I'd love to hear about other innovation evolutionary phases that
you've been through.
Lone
Ranger
The
"Lone Ranger" stage is one that many companies must pass through - in fact most
startups and entrepreneurial firms are founded by Lone Rangers. These are
people, like Steve Jobs, who have amazingly clear insight into what customers
want or need and create products that meet the needs that established companies
miss. Lone Rangers work especially well in startups or entrepreneurial
organizations, and strangely enough are often found in larger corporations.
The
challenge for a Lone Range in a larger corporation is that they are often
swimming against the tide. Acting as a Lone Range in a large organization is
exceptionally difficult, because unless or until the culture and prevailing
processes bend to your will (or you bend to their will) it is difficult to get
anything done. Occasionally a Lone Ranger will succeed in a large organization,
or an executive will appoint and sponsor a Lone Ranger when the executive
desperately needs a new, innovative product or service. But Lone Rangers, by
their very nature, are lonely, often isolated and unappreciated.
Twelve
Angry Men (or women, or both)
The
next iteration of innovation in larger corporations is the stage I like to call
Twelve Angry Men (taken from the excellent play and movie of the same name). If
you aren't familiar with the movie, it's about a jury brought together to decide
the fate of a criminal. The vast majority of the people on the jury don't want
to be there, were coerced into serving and want to resolve the case as quickly
as possible. Only the daring of one juror causes the jury to stop and carefully
consider the evidence, eventually leading to acquittal. In the same way that
the jury is brought together, innovation teams are often brought together, but
with little preparation, few shared values or common goals and the desire to do
the work as quickly as possible. While collaborative innovation is currently
all the rage, collaborative innovation based on teams that don't want to be
there, who don't share common values and don't have experience, who simply want
to do the work as quickly as possible and go home, doesn't lead to better
outcomes.
The
Martian
The
next iteration or evolution of innovation in a corporation is similar to the
book and movie The Martian. For those not familiar with the Martian, astronauts
from several different countries set down on Mars and establish a base. After
gathering scientific information, many of them leave quickly when a storm blows
over their base, eventually stranding one of their own accidentally. The
"Martian" as he is called manages to thrive in hostile conditions and is
eventually rescued.
The
Martian represents the next phase of innovation evolution because placing a base
on Mars and sending astronauts all that way represents a significant
investment. It has to be a conscious strategic investment to send people all
that way, and in the same manner innovation becomes a conscious, strategic
focus. However, when trouble erupts (like a bad financial quarter or the
failure of one new product or idea) the management team pulls the plug, not
recognizing that through all of the work innovation has actually taken root.
While many of the innovators go back to their day jobs, some resilient souls
remain behind and actually produce good ideas. These are finally recognized and
everyone acts and believes as if this was the strategy all along.
Ocean's
Eleven
A
parallel track to the Martian can emerge when executives are interested in the
outcomes of innovation but not the investment or the publicity. Ocean's Eleven
is a movie about a gang of confidence men and thieves who plot to rob a casino.
They do so by publicly fumbling around while at the same time smuggling a thief
into the vault and then rushing in as firemen to save the day.
There
are plenty of innovation activities that resemble Ocean's Eleven, where much of
the work is kept under wraps, using sleight of hand to find resources and funds,
and often even the outcome is difficult to celebrate because it was done under
cover.
Independence
Day
What
we innovators hope for is that innovation will be embraced in the same way that
the people of Earth respond to alien invasion in Independence Day. In the
movie, aliens come and attack the Earth, and the people of Earth seem to have
little chance to fight off the invasion. Through insight, pluck, daring and
sharing information, they manage to fight off the aliens. This happens as
everyone gets on the same page - they have no choice but to all share the same
beliefs and values, to do what has to be done.
While
desperation isn't the best driver for innovation success, getting the majority
if not the entirety of your organization on board, focused on a common
innovation goal is what is going to make your organization more successful and
help it win in the innovation wars.
Conclusion
As
innovation demand increase, the Lone Ranger model is too isolated, too hit or
miss to produce innovation at the pace and size you need. Twelve Angry Men take
too long to coalesce and in some cases may not coalesce at all. The Martian is
a moon shot, and while you need these you need a range of innovation investments
and types, and the courage to stick with it in the face of a storm. The Ocean's
Eleven approach is a stop gap, but you can't build on it or expect people to be
comfortable doing the work under wraps. It's only when you have a common
purpose and recognize innovation as a tool for survival and eventually thriving
that you can successfully innovate.
Which
stage of the evolution are you in? What would it take to get to the next and
hopefully more valuable stage? What will it take to get everyone in your company
bought in at the level of the characters in Independence Day?
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